Spawning Notebook Server Failed (no response after 120s)

Product Help
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this is the url

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Im getting the same issue for link. Please fix: https://nb.anaconda.cloud/jupyterhub/user/b03efc27-8440-4acb-8203-891b9fa32af5/oauth_callback?code=b6lXrnzuSECY2zgKbziBsJO5eCiiWD&state=eyJ1dWlkIjogImY4ZTczZTU3N2Q4NjQ1MjM5MjFmYzVkZTY0YmRiMjk5IiwgIm5leHRfdXJsIjogIi9qdXB5dGVyaHViL3VzZXIvYjAzZWZjMjctODQ0MC00YWNiLTgyMDMtODkxYjlmYTMyYWY1L2xhYiJ9

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“Spawn failed: Server at http://127.0.0.1:54831/jupyterhub/user/b03efc27-8440-4acb-8203-891b9fa32af5/ didn’t”

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Hi there!

@thengillb , it looks like you may have used pip to install some packages including JupterLab; that won’t work on our notebook service, you should use a conda environment instead – see the “readme” file for the details. I’ve moved those packages to one side, so you should be able to get back in now.

@logan.horvath – your account looks OK from our side, but perhaps you’ve been in touch with our tech support team over some different channel, because I think you should also be OK now.