There was an issue connecting to the Assistant server. Please try again

Hi @ralph.bloch,

Glad to hear that you were enjoying using the Assistant initially. You are correct that you will only receive a certain number of message responses each day, this is due to the costs involved with making these requests to OpenAI so unfortunately at the moment we can’t offer unlimited amounts for free.

Can you confirm if you are working via Anaconda Navigator or Anaconda Cloud Notebooks?

If you’re working in Navigator then you should upgrade the Anaconda Toolbox so that it is using version 4.0.15 as this version includes a number of improvements to the error messages so that they are more informative. Just click the Cog on the Toolbox tile, and Update application or install specific version.

Let me know if you’d like to schedule a call to debug further or discuss any other feedback you may have.

Thanks,
Jack

Something went wrong…
There was an issue connecting to the Assistant server. Please try again.

This happens multiple times a day. Reconnecting requires logging out of Anaconda entirely.

There was an issue connecting to the Assistant server. Please try again.

Are you using anaconda Assistant through JupyterLab (local or through Cloud Notebooks.

With either, you do need to update to the latest versions to avoid problems. See above in thread for posts by Jack Evans on this topic.

Here are the doc links:

https://docs.anaconda.com/anaconda-notebooks/anaconda-assistant/

and for local:

https://docs.anaconda.com/anaconda-notebooks/local-assistant/

and the full Anaconda Quickstart Guide:

https://docs.anaconda.com/anaconda-notebooks/anaconda-assistant/

and we also have a Troubleshooting FAQ:

https://docs.anaconda.com/reference/troubleshooting/#launch-nav

Please let us know if any of the above helps or if you need further assistance.

Kim

There was an issue connecting to the Assistant server. Please try again.

same here havn’t been able to use the assistant for 3 weeks on 3 different laptops all up to dates on everything one i got brand new and had everything freshly installed this week and straight up can’t connect what wrong with the tool? tryed logging out and changing browsers google safari or opera no luck…

Same issue here as well. Working yesterday for a few hours then stopped. I have the 4.0.15 version of Anaconda Toolbox

how soon the problem will be solved

Hi, Could you try using the Assistant at nb.anaconda.cloud to see if it’s an issue with the number of daily requests that you have used up? There should be warnings saying that you have used the daily limit but for some users they don’t appear to be showing up. Any additional screenshots are always useful!
Thanks, and we appreciate your patience.
Jack

I am able to utilize the Assistant when logged into anaconda cloud. It does not work in my desktop environment. It is not an issue with the number of daily requests.

Windows 11
Jupyter Notebook: 7.0.8
Anaconda Assistant: 4.0.15

Assistant was working for me about 2 weeks ago then just quit. I have not been able to connect from the desktop environment since that point.

The paid version is not working either. Same issue.

Jupyter Notebook: 7.0.8
Anaconda Assistant: 4.0.15
latest Mac OS

Has anybody found a solution to this ?

I also encountered the same error message “There was an issue connecting to the Assistant server. Please try again.” started from last week. It was no longer working in the subsequent days.

Same problem for me on a windows.

I also have the same issue, been happening for a week since Anaconda asked me to do an update - everything is updated to the latest versions on a windows 11

Still broken for me…any one know what to do?

I have had the same problem as well too. My toolbox is updated to 4.0.15 so I’m not sure what the problem could be

I keep getting either the above error saying There was an issue connecting to the assistant server or Rendered fewer hooks than expected. This may be caused by an accidental early return statement.

guys at below link you get assistance

tyr it

Untitled.ipynb? - JupyterLab (anaconda.cloud)

1 Like

Thanks for this link. I used this link and its working fine.so it is not issue of daily limit. Its issue of anaconda cloud server connection only.