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Hi @ralph.bloch,

Glad to hear that you were enjoying using the Assistant initially. You are correct that you will only receive a certain number of message responses each day, this is due to the costs involved with making these requests to OpenAI so unfortunately at the moment we can’t offer unlimited amounts for free.

Can you confirm if you are working via Anaconda Navigator or Anaconda Cloud Notebooks?

If you’re working in Navigator then you should upgrade the Anaconda Toolbox so that it is using version 4.0.15 as this version includes a number of improvements to the error messages so that they are more informative. Just click the Cog on the Toolbox tile, and Update application or install specific version.

Let me know if you’d like to schedule a call to debug further or discuss any other feedback you may have.

Thanks,
Jack

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This happens multiple times a day. Reconnecting requires logging out of Anaconda entirely.

There was an issue connecting to the Assistant server. Please try again.

Are you using anaconda Assistant through JupyterLab (local or through Cloud Notebooks.

With either, you do need to update to the latest versions to avoid problems. See above in thread for posts by Jack Evans on this topic.

Here are the doc links:

https://docs.anaconda.com/anaconda-notebooks/anaconda-assistant/

and for local:

https://docs.anaconda.com/anaconda-notebooks/local-assistant/

and the full Anaconda Quickstart Guide:

https://docs.anaconda.com/anaconda-notebooks/anaconda-assistant/

and we also have a Troubleshooting FAQ:

https://docs.anaconda.com/reference/troubleshooting/#launch-nav

Please let us know if any of the above helps or if you need further assistance.

Kim

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same here havn’t been able to use the assistant for 3 weeks on 3 different laptops all up to dates on everything one i got brand new and had everything freshly installed this week and straight up can’t connect what wrong with the tool? tryed logging out and changing browsers google safari or opera no luck…