Navigator won't launch after re-install

I have a Pro license. Yesterday, I installed the new plug-ins for Power BI. Since then, I have been unable to get Navigator to launch. I did a clean uninstall (anaconda-clean), then re-installed Navigator and am having the same issue. Any help is greatly appreciated!

Good afternoon,

Thank you for contacting us, could you please tell us which operating system are you currently using and send us a screenshot of the error message if there’s one?

Thank You,

Carlos Valin
Sr. Support Technician

I think I have found a workaround - It looks like there were two versions installed after the re-install

So I will use the new version.

That’s great, please don’t hesitate to contact us if you need anything else.