Navigator continually asks to update but doesn';t

Product Help Anaconda & Miniconda
1

I’ve installed on Windows 11 pro and was asked to update software but update does not complete. When I select update a command prompt window opens, asking if its okay for app to make changes; I select yes. Then a message pops up saying that the app should be updated which I dismiss, then another popup asking if I want to close Navigator.

Is there a workaround for this so that the I’m not continually asked to update the app, and it actually updates to the version that it mentions?

2

Hello Micasmac,

Welcome to Anaconda Community!

You can try to perform an update in the Anaconda Prompt that comes with Anaconda3 installer on Windows.

You can search for it with the windows start button or in Anaconda Navigator there should be an Anaconda Prompt button/widget.

In Anaconda Prompt, you should see the directory your terminal is in and the environment you are in. You should be in the base environment as default, but if you are not and in another environment please use the command conda deactivate

From the Anaconda prompt in your base environment, please use the command conda update anaconda-navigator

Let me know the results of this command and if it was able to update Anaconda-Navigator to the latest version.

If not you can also uninstall Anaconda3 and remove the directories/files associated. Then reinstall Anaconda3 latest version.

3

I’m having the same problem. I have redownloaded the Anaconda installer which is dated 2024-10-1 as of the timestamp of this post. Doing a
conda uninstall anaconda-navigator && conda install anaconda-navigator

does not update from 2.63 to 2.64.

Doing a

conda update anaconda-navigator

also does not work to upgrade.

Its a continuous battle when I log into navigator with these upgrade messages. The only real option is to tell it to never mention it again and just use 2.63. You have not updated your mass installer to 2.64, nor does conda seem to get any new information from repodata.json about there being an upgrade available, and all it does is reinstalls 2.63. Something is horribly broken, and its very unlikely its on our end.