Problem installing on Linux Mint: Unhandled exception

Feedback Bugs & Issues
1

I am using Linux Mint 21.1. When I try to install using the downloaded installer, I get the following error after agreeing to the EULA:

Do you accept the license terms? [yes|no]
[no] >>> yes

Anaconda3 will now be installed into this location:
/home/kurdtpage/anaconda3

  • Press ENTER to confirm the location
  • Press CTRL-C to abort the installation
  • Or specify a different location below

[/home/kurdtpage/anaconda3] >>>
PREFIX=/home/kurdtpage/anaconda3
Unpacking payload …
concurrent.futures.process._RemoteTraceback:
‘’’
Traceback (most recent call last):
File “concurrent/futures/process.py”, line 387, in wait_result_broken_or_wakeup
File “multiprocessing/connection.py”, line 256, in recv
TypeError: init() missing 1 required positional argument: ‘msg’
‘’’

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
File “entry_point.py”, line 69, in
File “concurrent/futures/process.py”, line 562, in _chain_from_iterable_of_lists
File “concurrent/futures/_base.py”, line 609, in result_iterator
File “concurrent/futures/_base.py”, line 446, in result
File “concurrent/futures/_base.py”, line 391, in __get_result
concurrent.futures.process.BrokenProcessPool: A process in the process pool was terminated abruptly while the future was running or pending.
[40396] Failed to execute script ‘entry_point’ due to unhandled exception!

2

Hi, sorry to hear you’re hitting this issue! Which installer are you using?

3

I have Linux Mint 21 Vanessa and get the same install failure for:

bash Anaconda3-2023.07-1-Linux-x86_64.sh

I have already installed the suggested following:

sudo apt install libgl1-mesa-glx libegl1-mesa libxrandr2 libxrandr2 libxss1 libxcursor1 libxcomposite1 libasound2 libxi6 libxtst6

But I get with the anaconda install attempt:

Unpacking payload …
concurrent.futures.process._RemoteTraceback:
‘’’
Traceback (most recent call last):
File “concurrent/futures/process.py”, line 387, in wait_result_broken_or_wakeup
File “multiprocessing/connection.py”, line 256, in recv
TypeError: init() missing 1 required positional argument: ‘msg’
‘’’

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
File “entry_point.py”, line 69, in
File “concurrent/futures/process.py”, line 562, in _chain_from_iterable_of_lists
File “concurrent/futures/_base.py”, line 609, in result_iterator
File “concurrent/futures/_base.py”, line 446, in result
File “concurrent/futures/_base.py”, line 391, in __get_result
concurrent.futures.process.BrokenProcessPool: A process in the process pool was terminated abruptly while the future was running or pending.
[6886] Failed to execute script ‘entry_point’ due to unhandled exception!

4

Has then been resolved? I’m having the same issue.

5

I’m experiencing this exact same issue while trying to install on Linux Mint. Is there a solution for this issue?

6

I’m having the same issue. New laptop, first thing install Mint and anaconda.
I get this issue with the latest release Anaconda3-2023.09-0-Linux-x86_64.sh but also with Anaconda3-2023.07-2-Linux-x86_64.sh.

The shasums are good.
I installed the Prerequisites
There is sufficient space on the drive (+22GB)
There should be enough memory (16GB)

My homefolder is encrypted, does that affect the install?

7

I think it has to do with encrpyted home folders. It is mentioned here.

I installed in /opt/anaconda3 (not encrypted, that worked for me)

8

It looks like my problem, https://community.anaconda.cloud/t/cant-update-anaconda/65649 is the same as this one. My disks are not encrypted, but I am using Linux Mint.