We have two separate groups of users. I need to add the users from the smaller group to the larger group. How do I do this? Do I revoke the seats from the smaller group and then assign a new license? Or do I revoke and remove from organization then assign them a new license?
Hello Christine,
Thank you for your questions. I see that you create a Zendesk support ticket with our Technical support team. I provide some information in the support ticket in Zendesk for you. I believe that it would be best to continue our conversation in the Zendesk ticket and not in the community channel.
If you have any other questions feel free to ask as well.
Our ticket in Zendesk is 56929