Kivy fails to install

I am trying to install Kivy using conda install -c conda-forge kivy (the command from anaconda.org), but when I run it, I get the following error:

Collecting package metadata (current_repodata.json): failed

CondaSSLError: Encountered an SSL error. Most likely a certificate verification issue.

Exception: HTTPSConnectionPool(host=‘conda.anaconda.org’, port=443): Max retries exceeded with url: /conda-forge/label/cf201901/win-64/current_repodata.json (Caused by SSLError(SSLEOFError(8, ‘EOF occurred in violation of protocol (_ssl.c:1129)’)))

I’m new to Python and Anaconda, how do I fix this?

EDIT: The same error has appeared when I tried to install a different package from conda forge

1 Like

dear raymond.moore.

Thank you for your contribution to the anaconda community.
The cause is not very simple, but the answer is in the following part.

Exception: HTTPSConnectionPool(host=‘conda.anaconda.org’, port=443): Max retries exceeded with url: /conda-forge/label/cf201901/win-64/current_repodata.json (Caused by SSLError(SSLEOFError(8 , ‘EOF occurred in violation of protocol (_ssl.c:1129)’)))

To solve this problem, please refer to the following URL.

Hope this helps you…

Best regards
ktsh.tanaka.2020