I am not able to use anaconda online

I am new here and i was using anaconda cloud for the last one week. It was fine and i didnt face any issues. Starting from yesterday i am not able to use the platform.
At the begining, the error message was " directory not found " and now when i relaunch the server i am getting the following error message shown on the pic.

so what is the issue and how can i solve it ???