Hello, I am trying to install anaconda3 on my macOS Ventura 13.7, but I keep getting an error that the installation failed. I have already tried trouble shooting based on the Anaconda Troubleshooting page, and I also tried downloading earlier versions (2023 and 2022), but nothing has worked. Can someone that has experienced this issue share how they got it to work? Thanks
Hello Aline. Welcome to the Anaconda Community Forum!
My name is Kimberly and I am the User Care Manager. My team handles a variety of tickets, but mostly non-technical ones. However, I can direct you to someone who can help you.
I will say that this is a common error we see; and I, myself, experienced this error when installing Anaconda, and had to do it a couple more times.
However, if it has not resolved itself after a couple of attempts, then there may be some other issue.
I am going to suggest that you send an email to usercare@anaconda.com This will create a support ticket, and we can direct it to our tech support team.
You can also submit a ticket directly to our tech support team here:
Be sure to include everything you have here (and thank you for being so precise–you have included everything we ask for when submitting tickets)
We offer limited technical support for free users or digital users without a support contract. It is on a best effort basis, so we do not guarantee a time for a first reply (but it is often pretty quick–as we have an excellent technical support team!).
In the meantime I will also do a quick check to see if I can find an answer for you in the forum, or see if there is a current bug related to this.
Kind Regards,
Kimberly