Bug in latest Anaconda Ubuntu installer

Product Help Anaconda Navigator
1

After getting disppointed of trying so many googled stuff already discussed about the error below, I made a fresh installation of an Ubuntu and yet … I face this issue:
I cannot run anaconda-navigator in my Terminal. It returns the error:

libGL error: MESA-LOADER: failed to open iris: /usr/lib/dri/iris_dri.so: cannot open shared object file: No such file or directory (search paths /usr/lib/x86_64-linux-gnu/dri:$${ORIGIN}/dri:/usr/lib/dri, suffix _dri)
libGL error: failed to load driver: iris
libGL error: MESA-LOADER: failed to open iris: /usr/lib/dri/iris_dri.so: cannot open shared object file: No such file or directory (search paths /usr/lib/x86_64-linux-gnu/dri:$${ORIGIN}/dri:/usr/lib/dri, suffix _dri)
libGL error: failed to load driver: iris
libGL error: MESA-LOADER: failed to open swrast: /usr/lib/dri/swrast_dri.so: cannot open shared object file: No such file or directory (search paths /usr/lib/x86_64-linux-gnu/dri:$${ORIGIN}/dri:/usr/lib/dri, suffix _dri)
libGL error: failed to load driver: swrast

So I’m sure there is a mismatch of something with latest Ubuntu and Anaconda Navigator.
Looking forward to experts’ advice.

2

Hello,

What is the exact version of Ubuntu you are running?

Can you please run the command:
lsb_release -a

in a terminal window and paste the output here.

3

Good morning, It seems that It’s an error related to the mesa drivers, could you please launch this command on your terminal?

sudo apt install --reinstall libgl1-mesa-dri

This should fix your issue, let us know if that worked for you.

4

Ubuntu 22.04.2 LTS
jammy

5

I’m afraid it didn’t work

6

Hi again,

I forget to mention that you need to reboot the machine prior to try again, please confirm that and send us the new output to see if something changed.

Thank you.

7

Still the same. Tried an earlier version of Anaconda. Tried on fresh Ubuntu 20.
Does it have anything to do with hardware?!

8

Hi again,

No, the problem It’s related to some video libraries, I suggest you to follow the solutions proposed on this tread:

Let us know if you fix your problem, if not we are here to help.