Anaconda navigator does not open

Product Help Anaconda Navigator
1

Hello it’s been a week since Anaconda Navigator that I installed in my macbookne opens more. Every time I have an error message, please. Help me solve the problem.

Please below the error message:

Navigator Error

An unexpected error occurred on Navigator start-up

Report

Please report this issue in the anaconda issue tracker

Main Error

‘NoneType’ object has no attribute ‘split’

Traceback

Traceback (most recent call last): File “/Users/princeondende/opt/anaconda3/lib/python3.8/site-packages/anaconda_navigator/exceptions.py”, line 72, in exception_handler return_value = func(*args, **kwargs) File “/Users/princeondende/opt/anaconda3/lib/python3.8/site-packages/anaconda_navigator/app/start.py”, line 146, in start_app window = run_app(splash) File “/Users/princeondende/opt/anaconda3/lib/python3.8/site-packages/anaconda_navigator/app/start.py”, line 65, in run_app window = MainWindow(splash=splash) File “/Users/princeondende/opt/anaconda3/lib/python3.8/site-packages/anaconda_navigator/widgets/main_window.py”, line 165, in init self.api = AnacondaAPI() File “/Users/princeondende/opt/anaconda3/lib/python3.8/site-packages/anaconda_navigator/api/anaconda_api.py”, line 1518, in AnacondaAPI ANACONDA_API = _AnacondaAPI() File “/Users/princeondende/opt/anaconda3/lib/python3.8/site-packages/anaconda_navigator/api/anaconda_api.py”, line 82, in init self._conda_api = CondaAPI() File “/Users/princeondende/opt/anaconda3/lib/python3.8/site-packages/anaconda_navigator/api/conda_api.py”, line 1571, in CondaAPI CONDA_API = _CondaAPI() File “/Users/princeondende/opt/anaconda3/lib/python3.8/site-packages/anaconda_navigator/api/conda_api.py”, line 342, in init self.set_conda_prefix(info=get_conda_info()) File “/Users/princeondende/opt/anaconda3/lib/python3.8/site-packages/anaconda_navigator/api/conda_api.py”, line 500, in set_conda_prefix for part in info.get(‘conda_version’).split(‘.’): AttributeError: ‘NoneType’ object has no attribute ‘split’

2

Hi,

For the issue with opening the Anaconda navigator,

I would suggest a few things to try to resolve the issue:

conda update conda
conda update anaconda-navigator

Please let me know if the above resolved the issue.

If that doesn’t work, Could you please provide the output of conda info , conda list --show-channel-urls , and conda config --show-sources for this machine?