I am trying to update Anaconda Navigator to version 2.4.0. If I try through the GUI, it just hangs on the following window:
If I try through the terminal it just hangs on solving environment. I have tried restarting etc but I can’t get it working. I am using Mac OS 13.3.1
Good morning,
Please try this command in the terminal instead:
conda update -n base conda
If you are still experiencing issues please send us the output of this command:
conda info
We are eager to help you.
Hi Carlos,
That first command is doing the same thing, hanging on solving environment.
The output of the second command is below:
active environment : None
shell level : 0
user config file : /Users/franpugh/.condarc
populated config files : /Users/franpugh/.condarc
conda version : 22.11.1
conda-build version : 3.21.5
python version : 3.9.7.final.0
virtual packages : __archspec=1=x86_64
__osx=10.16=0
__unix=0=0
base environment : /Users/franpugh/opt/anaconda3 (writable)
conda av data dir : /Users/franpugh/opt/anaconda3/etc/conda
conda av metadata url : None
channel URLs : https://conda.anaconda.org/conda-forge/osx-64
https://conda.anaconda.org/conda-forge/noarch
https://repo.anaconda.com/pkgs/main/osx-64
https://repo.anaconda.com/pkgs/main/noarch
https://repo.anaconda.com/pkgs/r/osx-64
https://repo.anaconda.com/pkgs/r/noarch
package cache : /Users/franpugh/opt/anaconda3/pkgs
/Users/franpugh/.conda/pkgs
envs directories : /Users/franpugh/opt/anaconda3/envs
/Users/franpugh/.conda/envs
platform : osx-64
user-agent : conda/22.11.1 requests/2.27.1 CPython/3.9.7 Darwin/22.4.0 OSX/10.16
UID:GID : 501:20
netrc file : None
offline mode : False
Hi again, please launch these commands and tells us what happens:
conda config --remove channels conda-forge
conda update conda
conda config --add channels conda-forge
conda update conda
Hey, the first command works ok but the second one is stuck on solving environment again.
OK so it is now saying
Found conflicts! Looking for incompatible packages.
This can take several minutes. Press CTRL-C to abort.
Examining conflict for anaconda-navigator anaconda:
It appears to be stuck on 0% done
Hi again,
Thank you for the information that you provided, what you are experiencing It’s an error of packages with conflicts because you installed packages with conda forge which is our unofficial repository and mix it with the base environment.
To not have problems we always recommend to use new environments each time that you installed too much packages specially if they are unofficial.
I suggest you to reinstall Anaconda with a full reinstallation to solve your problem and work with environments which are isolated one from the other.
For that purpose I will leave you the instructions to reinstall and the guide that explains how to work with environments.
https://conda.io/projects/conda/en/latest/user-guide/getting-started.html
I’m going to leave you the installer here for your platform so that you can install it:
https://repo.anaconda.com/archive/Anaconda3-2022.10-MacOSX-arm64.pkg
There is the x86 installer as well:
https://repo.anaconda.com/archive/Anaconda3-2023.03-MacOSX-x86_64.pkg
It’s also advisable to completely uninstall Anaconda before proceeding with the installation to make sure to get rid of any errors, you can do that if you follow these instructions:
rm -rf anaconda3
rm -rf ~/anaconda3
rm -rf ~/opt/anaconda3
If you want here is a detailed explanation:
https://docs.anaconda.com/anaconda/install/uninstall/
Please let us know if that fixed your problem, we are eager to help you.
OK it is working now. Thank you
