Problem while installing python via environments terminal

[m.arafa]

Dear Support team,

Kindly, I have a problem while using Anaconda environments terminal to upgrade/downgrade the python version and I faced a problem as the follows:

"
(base) C:\Users\m.arafa>conda install python=3.11
Collecting package metadata (current_repodata.json): done
Solving environment: failed with initial frozen solve. Retrying with flexible solve.
Solving environment: failed with repodata from current_repodata.json, will retry with next repodata source.
Collecting package metadata (repodata.json): done
Solving environment: failed with initial frozen solve. Retrying with flexible solve.
Solving environment: -
"

[m.arafa]

Dear Support Team,

Any update.

Best Regards,

[someoneisnew]

is this getting terminated by itself ?

[m.arafa]

Dears,

Could you clarify what you mean by" terminated by itself " ?

Best Regards,

[someoneisnew]

I mean to ask, is it stuck there itself or terminal window is closing by itself?

[m.arafa]

Dears,
it stuck there itself and not close.

Best Regards,