Error on creating virtual env

Hello guy

I’m not a developper but as an IT technian i was asked to solve an issue creating a new virtual env.

The user face the error “The channel is not accessible or is invalid” but frankly i have not experience, and i googled but i didnt find any fixes for the issue.

AS far i understood the same anaconda configuration files .condarc if working fine for a user but for this specific generate this errors and i don’t know what i can do? The is a comand to reset the channels? thanks in advace for any help


can you send the output for:

conda config --show-sources
conda info -a

Also the command you ran to generate the error.