Can't see virtual environment

I’m Korean and I’m learning anaconda with a book
I successfully installed anaconda and tried to see virtual environment by ‘conda info --envs’.
My book says there should be messages like this:

conda environments:

base * C:\ProgramData\Anaconda3

But instead, my prompt says:

>>>>>>>>>>>>>>>>>>>>>> ERROR REPORT <<<<<<<<<<<<<<<<<<<<<<

Traceback (most recent call last):
  File "C:\user\Lib\site-packages\conda\", line 17, in __call__
    return func(*args, **kwargs)
  File "C:\user\Lib\site-packages\conda\cli\", line 54, in main_subshell
    parser = generate_parser(add_help=True)
  File "C:\user\Lib\site-packages\conda\cli\", line 127, in generate_parser
  File "C:\user\Lib\site-packages\conda\cli\", line 354, in configure_parser_plugins
    else set(find_commands()).difference(plugin_subcommands)
  File "C:\user\Lib\site-packages\conda\cli\", line 71, in find_commands
    for entry in os.scandir(dir_path):
OSError: [WinError 123] 파일 이름, 디렉터리 이름 또는 볼륨 레이블 구문이 잘못되었습니다: 'C:\\Users\\lotte\\OneDrive\\諛뷀깢 ?붾㈃\\泥좎뿬怨?103\\Python38\\Scripts'

$ C:\user\Scripts\ info --envs

An unexpected error has occurred. Conda has prepared the above report.
If you suspect this error is being caused by a malfunctioning plugin,
consider using the --no-plugins option to turn off plugins.

Example: conda --no-plugins install

Alternatively, you can set the CONDA_NO_PLUGINS environment variable on
the command line to run the command without plugins enabled.

Example: CONDA_NO_PLUGINS=true conda install

If submitted, this report will be used by core maintainers to improve
future releases of conda.
Would you like conda to send this report to the core maintainers? [y/N]:

Do you know how to fix this?