Anaconda navigator not opening a

Product Help
1

Navigator Error
An unexpected error occurred on Navigator start-up

Report
Please report this issue in the anaconda issue tracker

Main Error
(‘Email verification failed!’, 403)
Traceback
Traceback (most recent call last):
File “C:\Users\sahil khan\anaconda3\Lib\site-packages\anaconda_navigator\exceptions.py”, line 109, in exception_handler
return_value = func(*args, **kwargs)
^^^^^^^^^^^^^^^^^^^^^
File “C:\Users\sahil khan\anaconda3\Lib\site-packages\anaconda_navigator\app\start.py”, line 137, in start_app
window = run_app(splash)
^^^^^^^^^^^^^^^
File “C:\Users\sahil khan\anaconda3\Lib\site-packages\anaconda_navigator\app\start.py”, line 59, in run_app
window = MainWindow(splash=splash)
^^^^^^^^^^^^^^^^^^^^^^^^^
File “C:\Users\sahil khan\anaconda3\Lib\site-packages\anaconda_navigator\widgets\main_window_init_.py”, line 217, in init
self.api = AnacondaAPI()
^^^^^^^^^^^^^
File “C:\Users\sahil khan\anaconda3\Lib\site-packages\anaconda_navigator\api\anaconda_api.py”, line 1085, in AnacondaAPI
ANACONDA_API = _AnacondaAPI()
^^^^^^^^^^^^^^
File “C:\Users\sahil khan\anaconda3\Lib\site-packages\anaconda_navigator\api\anaconda_api.py”, line 70, in init
self._client_api = ClientAPI()
^^^^^^^^^^^
File “C:\Users\sahil khan\anaconda3\Lib\site-packages\anaconda_navigator\api\client_api.py”, line 667, in ClientAPI
CLIENT_API = ClientAPI()
^^^^^^^^^^^^
File “C:\Users\sahil khan\anaconda3\Lib\site-packages\anaconda_navigator\api\client_api.py”, line 144, in init
self.reload_client()
File “C:\Users\sahil khan\anaconda3\Lib\site-packages\anaconda_navigator\api\client_api.py”, line 344, in reload_client
client.user()
File "C:\Users\sahil khan\anaconda3\Lib\site-packages\binstar_client_init.py", line 244, in user
self.check_response(res)
File "C:\Users\sahil khan\anaconda3\Lib\site-packages\binstar_client_init.py", line 229, in _check_response
raise ErrCls(msg, res.status_code)
binstar_client.errors.BinstarError: (‘Email verification failed!’, 403)

2

Good morning,

Thank you so much for contacting us, I will give you a list of possible solutions, all of them require you to launch the Anaconda Prompt, you can open it from your start menu.

Quick starting guide:
https://conda.io/projects/conda/en/latest/user-guide/getting-started.html
From the Anaconda Prompt launch this command:
anaconda-navigator --reset
anaconda-navigator
If it still won’t open please send us a screenshot with the output of the Anaconda Prompt, then disable your internet connection and launch Navigator and tell us if it opens, we are happy to assist you.