Anaconda Connect Not Woking - invalid credentials

Installed Anaconda Navigator on Windows 10 Pro PC as single user. All appears to work fine (new user) until I click “connect” and then get " invalid credentials" message. I cleared all cookies etc and started from scratch copy /pasting password into the option after connect select - same result. Went to website and clicked paste password and got in with no issue. How do I resolve?
Any assist appreciated.
Thanks
Lez

1 Like

I’m looking for a fix for the same problem.

For anyone else with the same issue. Log out on the website and log back in again. I could then log in on Navigator.

2 Likes

Thank you for responding with a solution, Rick! @Lez_Holden – were you able to gain access by logging out of the website and logging back in on web, then logging into Navigator?

We are migrating to a new authentication system, and that may be causing some of the password issues that Navigator users are seeing.

Kim, User Care Team Lead