Anaconda Cloud: Unexpected error while saving file [Errno 13] Permission denied

WCs · December 26, 2023, 5:51am

Hi there,

I try to create a new notebook and get this permission denied access as shown below image:

WCs · December 26, 2023, 5:51am

And I found those affected files and folder, their user id and group id are ‘0’

What should I do?

Glenn_Jones · December 31, 2023, 10:04am

Sorry about that. The permissions for your files should be correct now

WCs · January 2, 2024, 2:38am

Thank you, Glenn. Problem solved.

kjmiller190 · January 3, 2024, 11:43pm

I’m having the same problem with my account. The terminal works, and it appears that I have the same ownership/permissions issue:

(base) 23:31 ~ $ pwd
/home/afa24ae9-e741-4515-b113-5f7c8394b860
(base) 23:31 ~ $ find 1>/dev/null
find: ‘./.local/share/jupyter’: Permission denied
find: ‘./.ipython/profile_default/pid’: Permission denied
find: ‘./.ipython/profile_default/security’: Permission denied
(base) 23:32 ~ $ ls -ld .local/share/jupyter
drwx------ 3 0 0 4096 Nov 17 05:41 .local/share/jupyter
(base) 23:32 ~ $

Piotr · January 4, 2024, 7:17am

It should be fixed now, sorry for the inconvenience!

kjmiller190 · January 5, 2024, 3:15am

Thanks! Everything I tested works now.

selimokumus · January 14, 2024, 9:26am

I am also getting the same error. What is the remedy please?

Piotr · January 15, 2024, 9:29am

Could you let us know your UUID? It would be in the in the url when you’re logged into your notebook: nb.anaconda.cloud/jupyterhub/user/<uuid>/lab

selimokumus · January 15, 2024, 5:22pm

Please see below:

e7bf4784-6cc6-417e-94f4-9417b8ee8682

Thanks.

Piotr · January 16, 2024, 8:28am

Thanks – that should be fixed now. Sorry for the trouble!

Horsto1988 · January 18, 2024, 11:58am

Hey there, I am as well getting the same error. My UUID is 70ae9ed7-df65-40f7-af92-73d79184b61a. Can you have a look at that?

Regards, Seb

Piotr · January 18, 2024, 12:11pm

Hi Seb, that should be fixed now.

koustubh03kousi · February 10, 2024, 6:19pm

Hi Facing the same problem.

UUID : 93e98a88-2034-4caf-8f51-991566f29034

Glenn_Jones · February 12, 2024, 9:37am

No problem. That’s fixed now.

kirkus39 · February 27, 2024, 3:34am

Same issue here.
UUID: f4b0010e-5390-43f8-acd8-2ec6fc40d33c

Glenn_Jones · February 27, 2024, 12:29pm

No problem. That’s fixed now.

DaVinci · March 7, 2024, 4:05pm

Hi, same Problem here! UUID: ba0cee65-0c1b-4a01-9756-19f50454bb4e

gpjt · March 7, 2024, 5:34pm

Sorry about that – could you try again now?

DaVinci · March 8, 2024, 8:09am

It works now, thanks!