About the Anaconda & Miniconda category

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I bought Anaconda Pro License and got a mail named “Anaconda Professional Access Token”. Based on this mail, I tried to set token, but failed with below error;

(base) C:\Users\t.kusakari>conda token set 04f09684288e63a20166cbeb33e4c902fe69e84a2f22c10a
Traceback (most recent call last):
File “C:\Users\t.kusakari\Anaconda3\lib\site-packages\urllib3\connection.py”, line 174, in _new_conn
conn = connection.create_connection(
File “C:\Users\t.kusakari\Anaconda3\lib\site-packages\urllib3\util\connection.py”, line 95, in create_connection
raise err
File “C:\Users\t.kusakari\Anaconda3\lib\site-packages\urllib3\util\connection.py”, line 85, in create_connection
sock.connect(sa)
TimeoutError: [WinError 10060]

Also I tried to install opencv by “conda install opencv”, but failed with below error;

(base) C:\Users\t.kusakari>conda install opencv
Collecting package metadata (current_repodata.json): done
Solving environment: failed with initial frozen solve. Retrying with flexible solve.
Solving environment: failed with repodata from current_repodata.json, will retry with next repodata source.
Collecting package metadata (repodata.json): done
Solving environment: failed with initial frozen solve. Retrying with flexible solve.
Solving environment: -
Found conflicts! Looking for incompatible packages.

Please help to solve these problem. What was wrong?
OS : Windows 10 Enterprise
Python 3.9.13